Frequently Asked Questions
Our goal is to listen, understand your family’s needs, and provide clear, practical solutions so your loved ones can thrive at home with confidence.
Caring answers to your important questions.
Have questions about how SupportBridge Consulting works? We’ve got you covered. Below are answers to the most common questions about our services, pricing, and booking process.
What is a homecare consultation?
A homecare consultation is a one-on-one session where we discuss your loved one’s needs, assess your situation, and create a clear action plan for safe, effective care at home.
How much does a consultation cost?
We offer two options:
One-time consultation: $500 (ideal for families who need a comprehensive plan).
Recurring consultation: $200 per session (for ongoing support and check-ins).
How do I book a consultation?
You can book directly through our online booking page on the website. Choose a date and time that works for you, and you’ll receive instant confirmation and reminders.
Can consultations be done virtually?
Yes! We offer both virtual sessions (via Zoom or similar) and in-person consultations where available. Virtual options are perfect for busy families or those outside our local area.
What should I prepare before my session?
Bring any medical information, care notes, or questions about your loved one’s daily needs. This helps us design a care plan tailored to your situation.
Do you connect us with caregivers or services?
Absolutely. We provide trusted referrals to home health aides, respite care providers, equipment suppliers, and other resources you may need.
Can I get ongoing support after the first consultation?
Yes , our recurring support option allows you to schedule follow-up sessions at a discounted rate so you always have professional guidance as your loved one’s needs change.
Do you offer refunds or rescheduling if I can’t attend?
Yes — sessions can be rescheduled with 24 hours’ notice at no additional charge. Please see our booking policy for details on refunds and cancellations.
Take the First Step Toward Confident Care
Choosing the right care starts with a conversation. Fill out the form and our team will reach out to support you and your loved ones.
